A sales team asks for an AI assistant. What do you analyze first?
Why D is the answer
The business requirement, and how success will be measured
Requirements and success metrics come before any design choice.
In detail
- Start from the business requirement.
- Define how success will be measured.
- Agree the success measure before you start.
Use case
An illustrative scenario, not a real incident.
A sales director asks for an assistant. The real need is less time on call notes, measured in minutes per call, and that shapes the design.
See it in different ways
flowchart LR A["Costs: build, run, change"] --> C["ROI analysis"] B["Benefits: time, revenue, quality"] --> C C --> D["Decision"]
mindmap
root((Business case))
Cost
Build
Run
Support
Value
Baseline
Measured time saved
Risk
Data quality
Skills
Scope
Contained use case
Clear ownerflowchart LR S0["Business requirement"] --> S1["Success measure"] --> S2["Design"] --> S3["Build"]
Key point: Requirements come before design.
Why the other options are wrong
- A. Which model has the newest release date this quarter
- A new model does not define the problem.
- B. The number of seats that each user license includes
- Licensing comes after the need is clear.
- C. How many tools the agent could be given in total
- Tool count comes after the need is clear.