An outage has ended. What is the best next step?
Why C is the answer
A blameless root cause analysis
A blameless root cause analysis finds the real cause, so that the outage does not repeat.
In detail
- A blameless review finds causes, so they can be fixed.
- Track follow-up work.
Use case
An illustrative scenario, not a real incident.
After an outage, a team reviews what happened, with no blame, and fixes the cause.
See it in different ways
mindmap
root((Operations))
Tests
Load
Integration
Chaos
Penetration
Observability
Cloud Logging
Cloud Profiler
Learning
Blameless reviewflowchart LR S0["Timeline"] --> S1["Root cause"] --> S2["Actions"] --> S3["Follow up"]
Key point: Learn from outages without blame.
Why the other options are wrong
- A. Closing the incident with no record
- No record means no learning.
- B. Buying a larger machine
- A larger machine is a guess.
- D. Finding the person responsible
- Blame hides the facts.